Effective date

February 4, 2026

Privacy Policy

Preplingo ("we," "us") operates the Preplingo website and services (the "Service"). This Privacy Policy explains how we collect, use, and share information when you use the Service.

1. Information we collect

We collect information you provide and information generated through your use of the Service.

  • Account data such as name, email address, and password.
  • Content you submit, including text responses, audio recordings, and files.
  • Usage data such as pages viewed, features used, and session activity.
  • Device and log data such as IP address, browser type, device identifiers, and operating system.

2. How we use information

We use information to provide and improve the Service, including to:

  • Create and manage your account, deliver evaluations, and process transactions.
  • Personalize learning experiences and improve our models and features.
  • Communicate with you about updates, support, and important notices.
  • Maintain security, prevent fraud, and enforce our Terms.
  • Comply with legal obligations.

3. Legal bases for processing

Where required by law, we process personal data based on the following legal grounds:

  • Performance of a contract with you.
  • Our legitimate interests in operating and improving the Service.
  • Your consent, where you have the right to withdraw it at any time.
  • Compliance with legal obligations.

4. Sharing of information

We may share information in the following situations:

  • With service providers who help us host, operate, analyze, or support the Service.
  • With payment processors to complete transactions (we do not store full card details).
  • To comply with law or respond to lawful requests.
  • In connection with a merger, acquisition, or sale of assets.

5. International transfers

Your information may be transferred to and processed in countries other than your own. We use appropriate safeguards where required, such as standard contractual clauses.

6. Data retention

We keep personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. We may anonymize data for analytics and research.

7. Security

We implement technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access, correction, or deletion of your data.
  • Restriction or objection to processing.
  • Data portability.
  • Withdrawal of consent where processing is based on consent.

9. Children's privacy

The Service is not intended for children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided us personal data, contact us to request deletion.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date.

Contact

For questions or requests, contact us at support@preplingo.app.

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